Chalk up another casualty in the war against identity theft. My debit card number was stolen a few weeks ago.
I noticed something strange about a week ago when I got online to check the balance in my checking account. There was a charge for $40 to a place I didn’t recognize. So I went to the bank later that week and asked them if they had any other information about the charge. I thought maybe I’d bought something online and just didn’t recognize the vendor name. I still didn’t really think it was identity theft; I always check a site’s security before I make an online purchase, and although I use my debit card for most all purchases, I haven’t left it at any stores. But the teller’s eyes opened wide as he began counting the number of charges to the same place… one, two, three, four, five, six, seven, eight, nine, ten, eleven, twelve. Twelve. One dozen charges I didn’t make, all of which were over $40. Holy shit.
That night, Roommate took a phone call on our home phone for me. Neither of us give our home phone number out to anyone, so most calls are telemarketers or wrong numbers. But this was Apple, and they wanted to talk to me about a recent order. So Roommate took down the order number, and I called back at work the next day. At least by then, I knew my debit card number had been compromised, so I (rightly) figured this was more of the same.
Apple guy: Can you confirm you name and address?
me: Well, I can, but I didn’t actually make an order.
[we confirm anyway. he has my name and address on file. which creeps me the fuck out.]
me: Can you give me the last four numbers of the credit card used to make the charge?
[he does. it's my debit card.]
Apple guy: We put a hold on the order to confirm it. So I’ll just cancel that order for you now.
me: Can I ask what the order was?
Apple guy: A couple of nanos.
me, trying not to swear out loud: . . .
Apple refuses to give me the shipping address they have on file for the order, citing “security reasons.” I’m pursuing that with the bank and with local law enforcement, though, because if Apple actually has information that would lead to the Rotten Person Who Knows Too Much About Me, dammit if I’m going to let this slide. I have to say, my bank has been amazing to work with–everybody has made protecting me their #1 Priority, and they have worked quickly, efficiently, and under the assumption that I am the victim. And the bank has done all the work and made all the necessary phone calls for me–from my perspective, it’s been relatively hassle-free. I feel like I’ve gone through a federal witness protection program, what with all the new numbers that now define my financial life (new account numbers, new debit card number, new credit card numbers). But nobody has expressed much concern about catching Rotten Person; granted, a few hundred dollars probably isn’t much in the way of identity theft, but it chaps my hide that R.P. could conceivably just move from one credit card number to another, a few hundred here, a few hundred there, without ever being chased down.
The first fraudulent charges were on September 24, so I caught it relatively quickly. More than anything, I’m just really creeped out that somebody has my name, address, home phone number, and debit card number, especially since I can’t think of any way s/he could have gotten it. I know identity theft is hardly uncommon, but not knowing how R.P. came across all this information is making me a bit paranoid. What’s that silly bumper sticker quote? “Just because I’m paranoid doesn’t mean they’re not trying to kill me.” Or buy nanos with my money.
* * *
current book: I started David Foster Wallace’s book of essays, A Supposedly Fun Thing I’ll Never Do Again. The first essay left me frustrated and unimpressed. Fortunately, John recommended the title essay and another essay about the Illinois State Fair, both of which have been funny, enjoyable, accessible, and somewhat less-littered with pretensions.
current music: Hexes & Ohs’ “Alive Until Saturday Night”
current socks: white with glittery red apples and the words “BITE ME.”
Filed under: life in general by admin2
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